That sentence lands uncomfortably for some operators, but it should. Because the laundry industry has quietly tolerated under-training for decades, and the cost of that decision shows up everywhere: inconsistent output, high turnover, rewash, poor morale, safety incidents, and managers spending their days firefighting instead of leading.

While the immediate beneficiaries of the Right to Disconnect are employees, the legislation also offers significant advantages for employers. By reducing burnout and improving mental health, businesses can expect higher levels of engagement and productivity from their workforce. Moreover, organisations that prioritise employee well-being often experience lower turnover rates and improved reputations as attractive employers.